Frequently Asked Questions
Have questions? We have answers. If you don't find what you are looking for, feel free to contact us.
WaaS is a subscription model for your online presence. Instead of a large, one-time payment to buy a website, you pay a predictable monthly fee. This fee covers everything: the initial design and development, secure hosting, ongoing technical maintenance, security updates, and customer support. It's like leasing a car instead of buying one—you get all the benefits without the large upfront cost and maintenance headaches.
We retain the intellectual property rights to the website's design and underlying code. This "rental" model is what allows us to offer a professional website without the high upfront cost. You, the client, have an exclusive license to use the website for as long as your subscription is active. You always own 100% of the content you provide, such as text, photos, and videos.
The primary advantage is financial accessibility. Traditional agencies often charge large upfront fees (e.g., 300,000 ₸ or more), which can be a significant barrier for small and medium-sized businesses. Our WaaS model replaces this with an affordable, predictable monthly subscription, allowing you to get a high-quality online presence while preserving your capital for other business needs.
Our all-inclusive service covers everything you need for a professional and secure online presence. This includes the initial website design and development, high-speed hosting, an SSL certificate for security, all technical maintenance, platform and security updates, and dedicated customer support. Your specific plan also includes a set number of hours for content updates each month.
Yes. We believe in flexibility for our partners. All our agreements include a clear "buyout option." If your business grows to a point where you prefer to own the website assets, you can purchase them from us at a fair price calculated by a transparent formula based on your subscription history. After the buyout, we transfer all files and intellectual property to you.
If you choose to cancel your subscription, your license to use the website is terminated. At the end of your final paid service period, the website will be taken offline. We require a 30-day notice for cancellation. Your content can be returned to you upon request.
Our process is highly streamlined. Typically, we can launch your new website within 5-10 business days after we have received all the necessary content (text, images, logos, etc.) from you. The exact timeline can vary depending on the complexity of the project and the speed of feedback.
Yes, the client is generally responsible for providing the content for the website, such as text for the different pages, images, and company logos. However, we also offer professional content creation services, including copywriting and graphic design, as optional add-ons if you need assistance.